FAQ
Questions?Answers.
The key answers on selling, buying, finance and warranty at VK Automobile.
Which vehicles do you buy?
Any vehicle: cars, motorcycles and commercial vehicles, even accident-damaged or written off, with or without TÜV (roadworthiness test). Mileage makes no difference at all.
How do I get an offer?
Fill in the selling form, ideally with photos, or give us a call. We will always get back to you.
Is the offer binding for me?
No. Our offer is non-binding. Whether you sell is entirely your decision.
Do you collect the vehicle from me?
Yes. We inspect your vehicle at your location and collect it; vehicles that are not roadworthy go on our transport trailer.
Who takes care of deregistration?
We do. When we buy, we take care of the formalities and deregister the vehicle.
Do you also buy deregistered vehicles?
Yes. Please have the registration certificates Part I and Part II (Zulassungsbescheinigung) ready.
Where can I find your current vehicles?
Our stock is listed on mobile.de and updated daily, with photos, equipment and price.
Can I view a vehicle and take a test drive?
It is best to book an appointment. We will show you the vehicle and answer your questions.
Will you take my old vehicle in part exchange?
Yes. We buy your current vehicle and, if you wish, offset the amount against the purchase price.
Can you search for a specific vehicle for me?
Yes. Send us a search request with make, model, budget and requirements. We will get in touch when a suitable vehicle comes in.
Service
Finance & warranty
Do you offer finance?
Yes, through well-known partner banks. The bank decides on approval; sufficient creditworthiness is a requirement.
Which documents do I need for finance?
Usually your ID, proof of income and your bank details. We will tell you exactly what is needed when we talk.
Is there a warranty on your vehicles?
On request, we offer a warranty as additional protection. We explain the terms to you before you buy.
What is the difference between a warranty and statutory liability for defects?
Statutory liability for defects (Gewährleistung) is governed by law and covers defects present at handover. A warranty (Garantie) is a voluntary additional service under its own terms.
General
Opening hours & contact
When are you open?
Monday to Friday from 9 am to 9 pm, Saturday from 9 am to 6 pm. Closed on Sundays.
Where can I find you?
VK Automobile, Wilhelm-Pfitzer-Straße 28, 70736 Fellbach.
What is the quickest way to reach you?
By phone on 0176 84590 310, by email to info@vk-automobile.de or via the contact form.
Visit us
Wilhelm-Pfitzer-Straße 28
70736 Fellbach
Centrally located in Fellbach, between Stuttgart and Waiblingen. Drop by, give us a call or send us a message.
Opening hours
| Monday | 09:00 – 21:00 |
| Tuesday | 09:00 – 21:00 |
| Wednesday | 09:00 – 21:00 |
| Thursday | 09:00 – 21:00 |
| Friday | 09:00 – 21:00 |
| Saturday | 09:00 – 18:00 |
| Sunday | closed |